Privacy Policy
Last updated: July 6, 2026
In short: We collect the information needed to run your
DesignPalm Chat or MarginStats account and process your subscription
payment. We don't sell your data.
At DesignPalm, we respect your privacy. This policy explains how we
collect, use, and safeguard your information when you use DesignPalm Chat,
MarginStats, or our website at
designpalm.com.
1. Information We Collect
- Account data: name, email address, and business details you provide when signing up.
- Product data: content you input into DesignPalm Chat or MarginStats, such as guest conversations, bookings, product costs, or revenue figures.
- Usage data: IP address, browser type, and pages visited, collected via cookies.
- Payment data: your subscription payments are processed securely by Paddle.com Market Limited, our Merchant of Record. We do not store your card details.
2. How We Use Your Data
Your information is used to:
- Provide and maintain DesignPalm Chat and MarginStats
- Process subscription payments and billing
- Respond to your support inquiries
- Improve our products and website
- Send product updates or marketing communications (with consent, and you can opt out anytime)
3. Data Sharing
We do not sell your data. We share limited data with:
- Paddle, to process subscription payments
- Infrastructure providers (e.g., Supabase, Vercel) that host our products
- Authorities, where required by law
4. Your Rights
You may at any time:
- Request access to the data we hold about you
- Correct inaccurate information
- Request deletion of your account and data
- Opt out of marketing communications
Contact us at hello@designpalm.com
to exercise any of these rights.
5. Cookies
We use cookies to keep you signed in and to understand how our website is
used. You can disable cookies in your browser settings, though this may
affect some product functionality.
6. Data Retention
We retain your account and product data for as long as your subscription
is active, and for a reasonable period afterward in case you wish to
reactivate. You can request full deletion at any time.
7. Changes to This Policy
We may update this policy from time to time. Changes will be posted here
with a revised date.